Help center

How can we help?

How does Homaro work?+

Upload a photo of your room, home exterior, or backyard. Pick a project type and design style, describe the changes you want, and we generate a realistic concept of your actual space — keeping its layout and camera angle. Each design uses one credit.

Are the designs construction-ready plans?+

No. Every result is a conceptual visualization — a way to explore styles and communicate your vision. Always consult licensed professionals before starting any work.

How do credits work?+

New accounts get 2 free credits, and each generated concept uses 1 credit. If a generation fails, the credit is refunded automatically. You can see your balance any time on the Credits page.

Can I buy more credits?+

Not yet — secure checkout is being connected and tested. When it opens, credits will only be added to your account after a verified payment confirmation.

Who can see my photos and designs?+

Only you. Your uploads and results are stored privately under your account and are never shared unless you choose to attach one to a quote request you send to a contractor.

What is Shop This Design?+

On any finished design, tap “Shop this design” to see markers on the furniture, lighting, and finishes in your concept. Each marker opens search links at major retailers so you can find similar real products, and you can save items to a project shopping list.

Are the shopping links real products with prices?+

The links open a search on the retailer’s own site for items similar to what’s in your design. We don’t verify listings, prices, or availability yet, and we don’t earn commission on these links.

How do I delete my account?+

Go to Account → Delete account. This permanently removes your photos, designs, and account data.

Still stuck? Contact us and we’ll help.